Question 1

What is El Galgo Ecuestre?

Accepted Answer

El Galgo Ecuestre is a magazine designed for children, focused on creativity and activities: games, stories, crafts, and ideas to enjoy as a family. Every issue is thoughtfully created to nurture children's development and imagination.

Question 2

What age is it aimed at?

Accepted Answer

It's designed for children aged 4 to 10, though many of the activities can be enjoyed by the whole family. All you need is a willingness to play.

Question 3

How often is the magazine published?

Accepted Answer

We don't have a fixed publishing schedule at the moment — each issue comes out when it's ready, prioritising quality over speed. Follow us on social media or subscribe to our newsletter to find out as soon as we announce a new release.

Question 4

How can I buy it?

Accepted Answer

You can purchase directly from our online store. We accept secure credit/debit card payments. We also host pop-ups in different locations across the UK — stay tuned through our social media for updates.

Question 5

Do you ship across the whole UK?

Accepted Answer

Yes, for now we only ship within the UK via Royal Mail. We're currently exploring international shipping for the future. That said, we occasionally travel to Buenos Aires, so if you're in Argentina and interested in getting the magazine, feel free to get in touch to check delivery options around our upcoming visits.

Question 6

How long does delivery take?

Accepted Answer

We dispatch orders within 2 days of purchase. We offer two shipping options within the UK:Standard shipping: 2 to 4 working days once dispatched.Express shipping: next working day (subject to availability depending on your postcode).Delivery times don't include weekends or bank holidays.

Question 7

Can I track my order?

Accepted Answer

Yes, once your order is dispatched you'll receive a tracking number by email so you can follow your parcel every step of the way.

Question 8

What sizes are the t-shirts available in?

Accepted Answer

Our t-shirts are available in kids' sizes [130 / 140 / 150], designed for children roughly [6 to 11] years old. We also offer adult sizes in S, M, and L.

Question 9

Can I return or exchange a product?

Accepted Answer

We don't accept returns or exchanges, except if the item arrives faulty or damaged. In that case, please contact us within 14 days of receiving your order at equestriangalgo@gmail.com and we'll help sort it out.

Question 10

How can I contact you if I have a question or issue?

Accepted Answer

You can reach us at equestriangalgo@gmail.com or on social media [@equestriangalgo].